Excerp: “For those entrenched in trying to get information workers to buy into using SharePoint, SharePoint User Adoption seems to be a black art. In a way, it is because the kind of enticements and methods you use will be relative to the product that is being supplied. In reality, complexity of User Adoption is based on the breadth of the SharePoint solution being implemented.
This article shows the different types of people there are in terms of the User Adoption (which has a lifecycle), and attempts to identify the related high priority areas where you should focus your communication and training programmes. Note. The kind of users involved are ‘generic’; and therefore you should use this as a model for any SharePoint solution – irrespective of version. The key areas of SharePoint I will focus on relate to Information Architecture, Term Store, Search and User Profiles and in SharePoint 2013”.
The article I wrote for MSDN newsletter is located here:
One of the key methods of gaining User Adoption of SharePoint is ensuring and pushing the integration it has with Microsoft Office to information workers. After all, information workers generally use Outlook as their ‘mother-ship’. Getting those users to switch immediately to SharePoint or, asking them to visit a document library in a SharePoint site which they will need to access could take time, especially since it means opening a browser, navigating to the site, covering their beloved Outlook client in the process.
As part of my book, SharePoint 2013 User Adoption Planning and Governance, below is a SharePoint Delivery Detail Plan. This plan encompasses the tasks required to deliver a SharePoint solution from Envision through to User Adoption.
Using SharePoint, organizations should be leveraging every asset which makes them more productive out of the platform, and as effectively as they can. This means investing time and resources to make sure users are fully utilizing the functions made available to them; especially the capabilities that can help them more productive and meets their objectives.
User Adoption of SharePoint is based on meeting the goals and requirements of the business sponsor. To do that, there is an importance in ensuring that the correct features are applied to the relevant solutions to meet their goals. Platform Governance is key; since there would need to be knowledge of the relevant features and an understanding therefore in how they would be implemented, supported, maintained in an evolving SharePoint landscape. This is particularly important in deciding on the migration path of SharePoint 2010 to 2013, since quite a few features have been enhanced.
From a planning perspective, what are the very basic areas that one needs to think of when going down the route of creating a SharePoint solution, whether its a site, or farm, or even a workflow solution. I have attempted to answer this by building a presentation key covering planning, adoption, supporting, delivery from a high level.
Welcome to the third and final part of my Value Management article concerning how to define and apply a model for solution architecture in SharePoint. (more…)
I’m focused on SharePoint, having been involved since SharePoint 2003 hit the streets. All of my books are dedicated to SharePoint Implementation, Service, Support, Automation and SharePoint teaching. Click any of the links below to find out more about the books I have published:
In this second of a three part blog I will describe Value Management in SharePoint and how it can be applied when creating or implementing a new SharePoint solution. Note that in fact this can also be applied to existing SharePoint environments where there is a requirement to extend or enhance SharePoint.
