SharePoint Requirements Analysis Guide

SharePoint Requirements Analysis Guide

SharePoint User Requirements Analysis  is vital; the corner stone in developing, deploying and providing a properly managed SharePoint environment. Because User Requirements is a very important area, you must have on board the relevant people resources that are...
SharePoint and the emergence of the Data Scientist

SharePoint and the emergence of the Data Scientist

As the use of content management systems evolve with users adding more, ahem, “content”, the organizations accountable for those content systems will need to ensure that they build in people resources who can manage that content, and particularly people...
Value Management in SharePoint  – Part 1 of 3

Value Management in SharePoint – Part 1 of 3

This article, split into three blogs, goes into detail on describing Managing Value for SharePoint, and the basis of the two key tools to Managing Value. To help you understand the concepts, I will be drawing on real life projects and showing how using the techniques...
Creating a Repeatable SharePoint Solution Delivery Process

Creating a Repeatable SharePoint Solution Delivery Process

This is the second part of the article concerning the delivery of SharePoint solutions. I will start by recapping on why I have produced these set of free articles, which will combine into an e-Book soon, check out this article. In essence, a successful solution...
Implementing SharePoint – a ten step guide

Implementing SharePoint – a ten step guide

Hi there folks! Sometime ago I created a quick ten step guide and had it published on TechNet – amazed to find so much interest, and great comments! ShareGate contacted me and asked if they could turn it into an info-graphic (which looks great); now available on...
Understanding Training Options around SharePoint…

Understanding Training Options around SharePoint…

Welcome to an article which goes into the land of SharePoint Training. This attempts to examine various levels of training and how they can and are being mapped to SharePoint information workers, irrespective of whether they are SharePoint on-premise, or SharePoint...
Office 365 Customer Success Centre Available

Office 365 Customer Success Centre Available

When delivering an Office 365 service, you will need to ensure that the customer has access to resources to help them understand and get up to speed. As seen with SharePoint ‘getting the users on-board’, there is always a danger of ‘recreating’...

Knowledge Base

This page delivers multiple libraries covering a vast amount of rich Microsoft content (videos, tutorials, e-books, pdf’s, PPT’s …). This is provided so that I can now even better inform and educate, helping you improve you and your organisation’s customer user...
Workflow Service Delivery Options

Workflow Service Delivery Options

This article takes a service delivery examination concerning workflow provisions around SharePoint, Office365, Windows Azure to help you understand the implications there are for organisations needing to improve business process automation, collaboration and...
SharePoint Service Level Agreement Guide

SharePoint Service Level Agreement Guide

Support service development for SharePoint is crucial to ensure sustained SharePoint Governance and User Adoption. I had the situation where in building a SharePoint support service that a customer needed the provision of support to be handled differently for a newly...
Delivering SharePoint Solutions – Areas of Importance

Delivering SharePoint Solutions – Areas of Importance

A challenge that SharePoint organisations have who are actively involved in the creation, then management, of SharePoint solutions, is then applying a process of delivering those solutions, and then using the same defined process. And note, we are not talking complex...
Road Map Perspectives for SharePoint Service Delivery

Road Map Perspectives for SharePoint Service Delivery

Lets take a look at developing Road Maps for SharePoint. Now, before you start yawning and thinking ‘Like I need to know about Road Maps?’ – Well, let me tell you that whenever you deliver solutions in SharePoint you should at the very least be thinking of...
Oh SharePoint, What Gets Supported?

Oh SharePoint, What Gets Supported?

Time for another support article, and I’ll concentrate in this area for the next month or so since it is a key aspect of SharePoint Service Delivery, and crucial to sustaining SharePoint User Adoption. I put an article to the wonderful MS TechNet guys, and am so...
SharePoint Champions are Vital Roles

SharePoint Champions are Vital Roles

With every SharePoint solution being delivered, there is comes a change management effort that requires not only organizational, but also behavioural change on the part of the participants. You can set up the finest SharePoint solution on the planet, but if people do...
Analysing Site Activity in SharePoint 2013

Analysing Site Activity in SharePoint 2013

Tracking site usage is a very important method of identifying and helping sustain user adoption of a SharePoint 2013 site. Using site usage statistics can help prove the take up of a new SharePoint site, identify shortfalls in the design, and indicates how searches...
Creating a SharePoint Communication Message Framework

Creating a SharePoint Communication Message Framework

One of the most difficult areas of delivering a SharePoint solution is identifying not just who should be targetted for User Adoption, but, going forward, how to sustain that User Adoption through communication. Reasons include rapid changes in the business culture,...
Some Guiding Principles for SharePoint Service Delivery

Some Guiding Principles for SharePoint Service Delivery

SharePoint Service Delivery concerns itself with capability, and the methods used to ensure that the clients SharePoint vision and goals align with the users, and includes focusing how those responsible for managing the platform (the technical teams) fit and provide...
SharePoint Collaborative Ownership

SharePoint Collaborative Ownership

In Chapter 4 of my forthcoming book SharePoint 2013 User Adoption Planning and Governance, there is a section titled ‘Collaborative Ownership’; it is my take on the creation of simple rules to manage a SharePoint solution (note – an implementation of...