SharePoint Requirements Analysis Guide

SharePoint Requirements Analysis Guide

SharePoint User Requirements Analysis  is vital; the corner stone in developing, deploying and providing a properly managed SharePoint environment. Because User Requirements is a very important area, you must have on board the relevant people resources that are...
Service Delivery and Automation

Service Delivery and Automation

Oh yes, I love automation. Having a mountain of robots, and building them (especially my DR Who full sized dalek), fascinates me in the wonder how invented things can move without human intervention (except I suppose the dalek because I will be driving it –...
SharePoint and the Workflow Conundrum

SharePoint and the Workflow Conundrum

When utilising a collaboration tool the key productivity rationale is to automate processes through the content stored within that collaboration tool. SharePoint has a number of platform flavours (on-premise, hybrid, online) and has integration points which is only...
SharePoint and the emergence of the Data Scientist

SharePoint and the emergence of the Data Scientist

As the use of content management systems evolve with users adding more, ahem, “content”, the organizations accountable for those content systems will need to ensure that they build in people resources who can manage that content, and particularly people...
How to use Service Assurance in Office365

How to use Service Assurance in Office365

One of the challenges concerning those implementing Service Delivery with Office365, is building proof that Office365 complies with regulatory standards and legislation. Service Assurance in Office365 is a primary goal, and if it vital that you understand how...
Understanding Personal Data in Data Processing

Understanding Personal Data in Data Processing

Personal data (also referred to as PII – Personal Identifiable Information) identifies an individual. In that personal data, a name by itself is not enough to identify an individual, however, a name including the address would. For example, when you are called by an...
Microsoft SOC and ISO Audit Reports Available

Microsoft SOC and ISO Audit Reports Available

One of the most useful documents in my view in planning implementations of Office365 is understanding data encryption and data backup and the standards applied. Microsoft have provided audit reports covering their cloud stack (Dynamics CRM, Office365, Yammer and...
Office 365 Monitoring using System Centre Operations Manager

Office 365 Monitoring using System Centre Operations Manager

One of the most compelling challenges for Office 365 is centralised monitoring. Those working in the SharePoint arena will know only too well importance of monitoring and reporting across the platforms they manage. This is not simply from a technical but also from...
SharePoint Configuration Management

SharePoint Configuration Management

Platform Governance is there to help bridge the communications gap between the business and technological groups; ensure ROI, mitigate risks associated with IT Projects impacting SharePoint, and provide a key cog for SharePoint Service Delivery, capability of service....
Delivering a SharePoint ‘Data at Rest’ Encryption Service

Delivering a SharePoint ‘Data at Rest’ Encryption Service

Compliance Importance Service delivery includes the protection and the integrity of content created. Like security, compliance is cross platform, cross industry. It does not matter whether you are simply using SharePoint, or using multiple platforms to service content...
SharePoint Security and helping users become more aware

SharePoint Security and helping users become more aware

A key aspect of implementing SharePoint in an organisation is relevant to security of content. The success of SharePoint in an organisation is due not only to how comfortable users are with using their current technology with SharePoint, it is also down to ensuring...
Port, Pies and SharePoint Support

Port, Pies and SharePoint Support

Merry Christmas Everyone! As the seasonal period quickly approaches, the discussions concerning what happens to supporting SharePoint over the holiday either approaches, or has been covered, or even assumed.  The Christmas period is of course where your SharePoint...
What is Microsoft Office System Service Delivery?

What is Microsoft Office System Service Delivery?

This quick article is going to explain the basis of Microsoft Office Systems Service Delivery (centered a little on SharePoint, ahem) and why it is so important to have in your organization. Also, check out my book (on this link) which covers a lot more on this topic....
7 ways of identifying a Super-Duper SharePoint Support Person

7 ways of identifying a Super-Duper SharePoint Support Person

Look through the job advertisements for any online job site or computer journal for an indicator of what most organizations seems to regard as a key attribute of SharePoint support staff. The need, desire, and hunt for technical knowledge seems to jump out at you from...
Value Management in SharePoint  – Part 1 of 3

Value Management in SharePoint – Part 1 of 3

This article, split into three blogs, goes into detail on describing Managing Value for SharePoint, and the basis of the two key tools to Managing Value. To help you understand the concepts, I will be drawing on real life projects and showing how using the techniques...
Creating a Repeatable SharePoint Solution Delivery Process

Creating a Repeatable SharePoint Solution Delivery Process

This is the second part of the article concerning the delivery of SharePoint solutions. I will start by recapping on why I have produced these set of free articles, which will combine into an e-Book soon, check out this article. In essence, a successful solution...
Implementing SharePoint – a ten step guide

Implementing SharePoint – a ten step guide

Hi there folks! Sometime ago I created a quick ten step guide and had it published on TechNet – amazed to find so much interest, and great comments! ShareGate contacted me and asked if they could turn it into an info-graphic (which looks great); now available on...
Office 365 Customer Success Centre Available

Office 365 Customer Success Centre Available

When delivering an Office 365 service, you will need to ensure that the customer has access to resources to help them understand and get up to speed. As seen with SharePoint ‘getting the users on-board’, there is always a danger of ‘recreating’...