How to use Service Assurance in Office365

How to use Service Assurance in Office365

One of the challenges concerning those implementing Service Delivery with Office365, is building proof that Office365 complies with regulatory standards and legislation. Service Assurance in Office365 is a primary goal, and if it vital that you understand how...
Understanding Personal Data in Data Processing

Understanding Personal Data in Data Processing

Personal data (also referred to as PII – Personal Identifiable Information) identifies an individual. In that personal data, a name by itself is not enough to identify an individual, however, a name including the address would. For example, when you are called by an...
Microsoft SOC and ISO Audit Reports Available

Microsoft SOC and ISO Audit Reports Available

One of the most useful documents in my view in planning implementations of Office365 is understanding data encryption and data backup and the standards applied. Microsoft have provided audit reports covering their cloud stack (Dynamics CRM, Office365, Yammer and...
Cyber Security – a Service Delivery Context

Cyber Security – a Service Delivery Context

Cyber security is about data loss prevention, detection and response. Service delivery includes ensuring the protection and managing the integrity of content through its lifecycle. This is cross platform, and cross industry, so in relation to whether you are using...
Delivering a SharePoint ‘Data at Rest’ Encryption Service

Delivering a SharePoint ‘Data at Rest’ Encryption Service

Compliance Importance Service delivery includes the protection and the integrity of content created. Like security, compliance is cross platform, cross industry. It does not matter whether you are simply using SharePoint, or using multiple platforms to service content...
SharePoint Security and helping users become more aware

SharePoint Security and helping users become more aware

A key aspect of implementing SharePoint in an organisation is relevant to security of content. The success of SharePoint in an organisation is due not only to how comfortable users are with using their current technology with SharePoint, it is also down to ensuring...
SharePoint Service Level Agreement Guide

SharePoint Service Level Agreement Guide

Support service development for SharePoint is crucial to ensure sustained SharePoint Governance and User Adoption. I had the situation where in building a SharePoint support service that a customer needed the provision of support to be handled differently for a newly...
SharePoint Site Security – A Best Practice Guide

SharePoint Site Security – A Best Practice Guide

No, security is not all about a Dalek yelling ‘Exterminate’ if you don’t follow rules concerning access to information 🙂 Access to information can be controlled at many different levels within Sharepoint. The question of where best to implement...
Security in Office 365 Whitepaper available

Security in Office 365 Whitepaper available

Last week, I attended a great Microsoft session concerning Compliance and Data Protection across the Office products, focusing on Archiving, Retention / Hold, Discovery and Data Loss Protection concerning compliance in 2013 products. I mentioned that I have clients...
Consumerization and SharePoint security challenges

Consumerization and SharePoint security challenges

I was a guest speaker on a general SharePoint Security Webcast today, which was great fun. On the agenda was security of SharePoint relating to mobile devices. Unfortunately, the session did not manage to get into that topic, and I was so keen to talk about it. To...
Managing SharePoint Platform Risk

Managing SharePoint Platform Risk

  Many organisations, taking SharePoint on for the first time, opt to go for a single server instance deployment of SharePoint. However, they find it easy to forget in the heat of getting a single SharePoint production environment deployed, that without defining...