How to use Service Assurance in Office365

How to use Service Assurance in Office365

One of the challenges concerning those implementing Service Delivery with Office365, is building proof that Office365 complies with regulatory standards and legislation. Service Assurance in Office365 is a primary goal, and if it vital that you understand how...
Microsoft SOC and ISO Audit Reports Available

Microsoft SOC and ISO Audit Reports Available

One of the most useful documents in my view in planning implementations of Office365 is understanding data encryption and data backup and the standards applied. Microsoft have provided audit reports covering their cloud stack (Dynamics CRM, Office365, Yammer and...
Learn SharePoint and Office365 Cloud-Connected Hybrid Scenarios

Learn SharePoint and Office365 Cloud-Connected Hybrid Scenarios

Learn to make the most of Office 365 innovation by bringing cloud innovation to your on-premises SharePoint infrastructure. Why? Cloud computing has become a popular and successful computing model that enables organizations to reduce their capital and operational...
Port, Pies and SharePoint Support

Port, Pies and SharePoint Support

Merry Christmas Everyone! As the seasonal period quickly approaches, the discussions concerning what happens to supporting SharePoint over the holiday either approaches, or has been covered, or even assumed.  The Christmas period is of course where your SharePoint...
Support and Recovery Assistant for Office365 available

Support and Recovery Assistant for Office365 available

Microsoft has released a tool, called SARA, that can help diagnose issues with Office 365. Currently, its configured to help setting up Outlook with Office365. SARA is the Support and Recovery Assistant for Office365, and can help diagnose issues from you entering the...
Office 365 Public Roadmap is a key service delivery tool

Office 365 Public Roadmap is a key service delivery tool

Being an Office 365 administrator is challenging. Simply being on top of the changes in Office365 would be difficult in the extreme, simply because you may need to feed into more than one client, and trying to pass information directly to them in their form may be...
Office 365 Customer Success Centre Available

Office 365 Customer Success Centre Available

When delivering an Office 365 service, you will need to ensure that the customer has access to resources to help them understand and get up to speed. As seen with SharePoint ‘getting the users on-board’, there is always a danger of ‘recreating’...

Knowledge Base

This page delivers multiple libraries covering a vast amount of rich Microsoft content (videos, tutorials, e-books, pdf’s, PPT’s …). This is provided so that I can now even better inform and educate, helping you improve you and your organisation’s customer user...
Office 365 Support Information Available

Office 365 Support Information Available

For anyone working with software systems will know that there is nothing on the planet that is so completely frustrating, as a solution that does not work. Downtime leads to increased overhead costs, lost productivity, lost customer satisfaction and lost revenue. This...
SharePoint and the Internet of Things

SharePoint and the Internet of Things

Bold statement time. The Internet is a collection of machines – and there is more data generated by machines than humans. IOT (Internet Of Things) is connected devices providing data which will simplify, enhance, and enrich our lives. Already connected devices...
Office365 for Business Public Roadmap released

Office365 for Business Public Roadmap released

Microsoft has today released the Office 365 for business public roadmap. The Office 365 for business public roadmap provides customers with a way to learn more about upcoming change and updates before the change impacts their service. Go here to see the Office365 for...
Office365 Service Status and SharePoint support

Office365 Service Status and SharePoint support

Am checking up on a friend who is using Office 365 within a team of 20 people, mainly for SharePoint 2013, and who relies on SharePoint support provided externally. My friend stated they want to ramp up the usage, but were concerned about service availability, and...
Security in Office 365 Whitepaper available

Security in Office 365 Whitepaper available

Last week, I attended a great Microsoft session concerning Compliance and Data Protection across the Office products, focusing on Archiving, Retention / Hold, Discovery and Data Loss Protection concerning compliance in 2013 products. I mentioned that I have clients...
Get Office 365

Get Office 365

Collaborate in the cloud with Office, Exchange, SharePoint, and Lync videoconferencing.  As a Microsoft Silver Partner in Collaboration Services we are able to provide Office 365 to your organisation. At the highest level of collaboration, one is able to communicate...
A Non-Technical Overview of Cloud Computing – TechNET

A Non-Technical Overview of Cloud Computing – TechNET

On my travels in building an understanding of Cloud Computing and its relationship to Office365, there’s a wealth of technical information out there. However, I simply could not find a defininitve source of information until I stumbled onto this link from...
What is Office365

What is Office365

This article describes the Office365 offering as a question / answer format. This is particularly useful when explaining exactly what Office365 is, what it entails, the costs and benefits. Note that I offer Office 365 as a Microsoft Partner and am happy to provide...