SharePoint Service Level Agreement Guide

SharePoint Service Level Agreement Guide

Support service development for SharePoint is crucial to ensure sustained SharePoint Governance and User Adoption. I had the situation where in building a SharePoint support service that a customer needed the provision of support to be handled differently for a newly...
SharePoint and the Internet of Things

SharePoint and the Internet of Things

Bold statement time. The Internet is a collection of machines – and there is more data generated by machines than humans. IOT (Internet Of Things) is connected devices providing data which will simplify, enhance, and enrich our lives. Already connected devices...
Delivering SharePoint Solutions – Areas of Importance

Delivering SharePoint Solutions – Areas of Importance

A challenge that SharePoint organisations have who are actively involved in the creation, then management, of SharePoint solutions, is then applying a process of delivering those solutions, and then using the same defined process. And note, we are not talking complex...
My Books

My Books

I’m focused on SharePoint, having been involved since SharePoint 2003 hit the streets. All of my books are dedicated to SharePoint Implementation, Service, Support, Automation and SharePoint teaching. Click any of the links below to find out more about the books...
SharePoint Archive Planning Guide

SharePoint Archive Planning Guide

History has a way of repeating itself. Thankfully, when we learn from the mistakes of the past, we are able to address new challenges more quickly and in smarter ways. In the early 1990s, email emerged as a collaboration mechanism, speeding up communications between...
Business Continuity

Business Continuity

Business Continuity is a management process that provides a framework to ensure the resilience of your business to any eventuality, to help ensure continuity of service to your key customers and the protection of your brand and reputation. In defining a SharePoint BCM...
DRP Guide

DRP Guide

Here’s a guide to Disaster Recovery and building a strategy . Disk crashes, power outages, communication loss-are all minor disasters that happen on an occassional basis – and most of us have a back-up plan ready to put into effect. We are dependent on...
Developing a Contingency Plan

Developing a Contingency Plan

A contingency plan guide. Every company, and each of its locations, is susceptible to disaster. Disk crashes, power outages, communication loss-are all minor disasters that happen on an occassional basis-and most of us have a back-up plan ready to put into effect. But...
Disaster Recovery Planning Framework

Disaster Recovery Planning Framework

A great little template that can be used when working through a Disaster Recovery format for an organisation. – Excerp from the first paragraph: “It is proposed that each business unit be required to produce its own DRP, which will be integrated with the...
Guide to Business Continuity Planning

Guide to Business Continuity Planning

A good guide to Business Continuty Management is available for download. Business Continuity Management is a process driven from the top of the organisation. The first stage has to be an acceptance by the Board or the Executive Committee of the organisation that BCM...