Excerp: “For those entrenched in trying to get information workers to buy into using SharePoint, SharePoint User Adoption seems to be a black art. In a way, it is because the kind of enticements and methods you use will be relative to the product that is being supplied. In reality, complexity of User Adoption is based on the breadth of the SharePoint solution being implemented.

This article shows the different types of people there are in terms of the User Adoption (which has a lifecycle), and attempts to identify the related high priority areas where you should focus your communication and training programmes. Note. The kind of users involved are ‘generic’; and therefore you should use this as a model for any SharePoint solution – irrespective of version. The key areas of SharePoint I will focus on relate to Information Architecture, Term Store, Search and User Profiles and in SharePoint 2013”.

The article I wrote for MSDN newsletter is located here: