• Workflow Service Delivery OptionsUnderstand the workflow provisions around SharePoint, Office365, Windows Azure used to improve business process automation, collaboration and productivity.
  • Principles and Concepts of Information AssuranceRead how Service Delivery (automation, data governance, data processing, support), aligns to Information Assurance (IA) and concerns all content management systems.
  • Service Assurance in Office365Read how Office365 includes Service Assurance providing resources to carry out risk assessments and audits, and includes a wealth of reports covering security, and the relevant legislation.
  • Web Analytics is a RevolutionRead how Web Analytics improves the usability of the SharePoint solution, drives collaboration, boosts ROI (Return On Investment); and thus enhances the overall productivity of SharePoint users
  • Creating a Repeatable Solution Delivery ProcessRead how a usable SharePoint solution needs to take into consideration the service standards applicable like design, development, commonality, consistency, tools and cross platform standards.
  • Service Delivery and AutomationRead how automation of an enterprise solution including Maintainability, Availability, Resiliency and Supportability using multiple technologies requires an adoption of an suite that allows you flexibility.
SharePoint Configuration Management

SharePoint Configuration Management

Platform Governance is there to help bridge the communications gap between the business and technological groups; ensure ROI, mitigate risks associated with IT Projects impacting SharePoint, and provide a key cog for SharePoint Service Delivery, capability of service....
Renewed into my SIXTH year as an MVP

Renewed into my SIXTH year as an MVP

Am pretty humbled and pleased as punch to be renewed today, July 1st 2016, as a SharePoint MVP for the SIXTH year running. A big thanks of course goes out to all I have managed to reach out to enabling me to share my expertise with others and help individuals maximize...
Cyber Security – a Service Delivery Context

Cyber Security – a Service Delivery Context

Cyber security is about data loss prevention, detection and response. Service delivery includes ensuring the protection and managing the integrity of content through its lifecycle. This is cross platform, and cross industry, so in relation to whether you are using...
Delivering a SharePoint ‘Data at Rest’ Encryption Service

Delivering a SharePoint ‘Data at Rest’ Encryption Service

Compliance Importance Service delivery includes the protection and the integrity of content created. Like security, compliance is cross platform, cross industry. It does not matter whether you are simply using SharePoint, or using multiple platforms to service content...
Service Delivery and Automation

Service Delivery and Automation

Oh yes, I love automation. Having a mountain of robots, and building them (especially my DR Who full sized dalek), fascinates me in the wonder how invented things can move without human intervention (except I suppose the dalek because I will be driving it –...
What is Microsoft Office System Service Delivery?

What is Microsoft Office System Service Delivery?

This quick article is going to explain the basis of Microsoft Office Systems Service Delivery (centered a little on SharePoint, ahem) and why it is so important to have in your organization. Also, check out my book (on this link) which covers a lot more on this topic....
7 ways of identifying a Super-Duper SharePoint Support Person

7 ways of identifying a Super-Duper SharePoint Support Person

Look through the job advertisements for any online job site or computer journal for an indicator of what most organizations seems to regard as a key attribute of SharePoint support staff. The need, desire, and hunt for technical knowledge seems to jump out at you from...
Value Management in SharePoint  – Part 1 of 3

Value Management in SharePoint – Part 1 of 3

This article, split into three blogs, goes into detail on describing Managing Value for SharePoint, and the basis of the two key tools to Managing Value. To help you understand the concepts, I will be drawing on real life projects and showing how using the techniques...
SharePoint and the Workflow Conundrum

SharePoint and the Workflow Conundrum

When utilising a collaboration tool the key productivity rationale is to automate processes through the content stored within that collaboration tool. SharePoint has a number of platform flavours (on-premise, hybrid, online) and has integration points which is only...
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