Understanding Personal Data in Data Processing

Understanding Personal Data in Data Processing

Personal data (also referred to as PII – Personal Identifiable Information) identifies an individual. In that personal data, a name by itself is not enough to identify an individual, however, a name including the address would. For example, when you are called by an...
Microsoft SOC and ISO Audit Reports Available

Microsoft SOC and ISO Audit Reports Available

One of the most useful documents in my view in planning implementations of Office365 is understanding data encryption and data backup and the standards applied. Microsoft have provided audit reports covering their cloud stack (Dynamics CRM, Office365, Yammer and...
Learn SharePoint and Office365 Cloud-Connected Hybrid Scenarios

Learn SharePoint and Office365 Cloud-Connected Hybrid Scenarios

Learn to make the most of Office 365 innovation by bringing cloud innovation to your on-premises SharePoint infrastructure. Why? Cloud computing has become a popular and successful computing model that enables organizations to reduce their capital and operational...
Office 365 Answers – Check this out!

Office 365 Answers – Check this out!

One of the biggest challenges in supporting Office365 is getting a real statement on issues that have been put by users and also those known by Microsoft. As part of the knowledge base on this site, I’ve provided direct from Microsoft a list of the most common...
Office 365 Monitoring using System Centre Operations Manager

Office 365 Monitoring using System Centre Operations Manager

One of the most compelling challenges for Office 365 is centralised monitoring. Those working in the SharePoint arena will know only too well importance of monitoring and reporting across the platforms they manage. This is not simply from a technical but also from...
Support and Recovery Assistant for Office365 available

Support and Recovery Assistant for Office365 available

Microsoft has released a tool, called SARA, that can help diagnose issues with Office 365. Currently, its configured to help setting up Outlook with Office365. SARA is the Support and Recovery Assistant for Office365, and can help diagnose issues from you entering the...
Office 365 gets Sway!

Office 365 gets Sway!

Microsft today released a new feature for Office 365. Eligible organizations will soon have access to Sway for Office 365. Sway is an intelligent storytelling app for business that helps create content using a web-based canvas. This could prove extremely useful for...
Verifying your Domain Name with Office365 starring NSLOOKUP

Verifying your Domain Name with Office365 starring NSLOOKUP

Had some fun trying to get a domain validated with Office365. Here’s the issue. When going for validation, you will be given instructions on setting a TXT or MX record and will be given a validation code to enter with your provider. If the provider given on the...
Office 365 Public Roadmap is a key service delivery tool

Office 365 Public Roadmap is a key service delivery tool

Being an Office 365 administrator is challenging. Simply being on top of the changes in Office365 would be difficult in the extreme, simply because you may need to feed into more than one client, and trying to pass information directly to them in their form may be...
Office 365 Customer Success Centre Available

Office 365 Customer Success Centre Available

When delivering an Office 365 service, you will need to ensure that the customer has access to resources to help them understand and get up to speed. As seen with SharePoint ‘getting the users on-board’, there is always a danger of ‘recreating’...