Service Delivery in the land of SharePoint

Reasons to be SharePoint, 1 – 2 – 3

Reasons to be SharePoint, 1 – 2 – 3

Being asked a common question by client wanting to adopt SharePoint and I thought it a good idea to share this with you all – “why should I use SharePoint, and what can it be used for”? Ok, here’s my pennyworth (or three pennies) SharePoint has been provisioned to provide a platform and framework that can be used for many different types of functions. The extent of what this platform can do is limited only by the creativity and imagination of the users. The aim of SharePoint is to improve the efficiency and decision-making power of their employees by allowing them to create and manage their own online content spaces. SharePoint is not simply a software application developed for a specific purpose (for example, an email application for sending messages back and forth, a calendaring application for managing appointments and meetings, an accounting application to maintain financial records). SharePoint, from an end-user viewpoint, provides features such as being able to tell when specific group members are online so that “chat sessions” or instant messaging can occur, and the ability to set up a personal Web page with things such as the latest local weather report. However, SharePoint isn’t simply installed so that its employees can have instant messaging services or create their own customised Web pages. SharePoint has been implemented to enhance the productivity of employees; which is a managerial imperative, and their vision. However, as you know, there would be many obstacles resulting in reduced productivity. So what are some of the reasons for using SharePoint? What is the proper use of SharePoint designed to prevent to improve productivity? Here’s another 3 pennies… Preventing the lack of an efficient mechanism for sharing knowledge, resulting in duplication of effort. For example, User A needs to create a document and does not know that User B created a similar document, which could have saved User A many hours of work. Preventing the inability to find information which results in wasted time. Carrying the previous example one step further, even if User A knows that User B created a document similar to what User A needs to produce, User A spends an hour trying to find...