• Service Level Agreement GuideClick here to understand why support service development for SharePoint is crucial, and to help create a sustained SharePoint Governance and User Adoption through Service Level Agreements...
  • SharePoint Governance GuideClick here to understand how governance is not a hardware, software, or people resource solution but instead an organizational strategy and methodology for documenting and implementing business rules...
  • SharePoint Archive Planning GuideClick here to understand the process of defining archiving to alleviates the burden on email servers by moving data to cheaper storage...
  • SharePoint Services from 3rd Party GuideClick here to understand how service delivery links to business requirements where there is a call for the intended work to be carried out by utilising services from an external ‘SharePoint agency...
  • SharePoint Training GuideClick here to understand the various levels of training and how they can and are being mapped to SharePoint information workers...
  • SharePoint Requirements Analysis GuideClick here to understand how SharePoint User Requirements Analysis is vital and is the corner stone in developing, deploying and providing a properly managed SharePoint environment...
How to use Service Assurance in Office365

How to use Service Assurance in Office365

One of the challenges concerning those implementing Service Delivery with Office365, is building proof that Office365 complies with regulatory standards and legislation. Service Assurance in Office365 is a primary goal, and if it vital that you understand how...
Understanding Personal Data in Data Processing

Understanding Personal Data in Data Processing

Personal data (also referred to as PII – Personal Identifiable Information) identifies an individual. In that personal data, a name by itself is not enough to identify an individual, however, a name including the address would. For example, when you are called by an...
Microsoft SOC and ISO Audit Reports Available

Microsoft SOC and ISO Audit Reports Available

One of the most useful documents in my view in planning implementations of Office365 is understanding data encryption and data backup and the standards applied. Microsoft have provided audit reports covering their cloud stack (Dynamics CRM, Office365, Yammer and...
Learn SharePoint and Office365 Cloud-Connected Hybrid Scenarios

Learn SharePoint and Office365 Cloud-Connected Hybrid Scenarios

Learn to make the most of Office 365 innovation by bringing cloud innovation to your on-premises SharePoint infrastructure. Why? Cloud computing has become a popular and successful computing model that enables organizations to reduce their capital and operational...
Don’t miss MVP led TechDays Online!

Don’t miss MVP led TechDays Online!

On the 20th, 21st and 22nd February for the first Microsoft Most Valuable Professional (MVP) led TechDays Online of 2017. On day one, MVPs and community leaders will delve into the World of Mobile Development, BOTs and Data Science followed by day two, where MVPs from...
Office 365 Answers – Check this out!

Office 365 Answers – Check this out!

One of the biggest challenges in supporting Office365 is getting a real statement on issues that have been put by users and also those known by Microsoft. As part of the knowledge base on this site, I’ve provided direct from Microsoft a list of the most common...
SharePoint and the emergence of the Data Scientist

SharePoint and the emergence of the Data Scientist

As the use of content management systems evolve with users adding more, ahem, “content”, the organizations accountable for those content systems will need to ensure that they build in people resources who can manage that content, and particularly people...
Office 365 Monitoring using System Centre Operations Manager

Office 365 Monitoring using System Centre Operations Manager

One of the most compelling challenges for Office 365 is centralised monitoring. Those working in the SharePoint arena will know only too well importance of monitoring and reporting across the platforms they manage. This is not simply from a technical but also from...
SharePoint Configuration Management

SharePoint Configuration Management

Platform Governance is there to help bridge the communications gap between the business and technological groups; ensure ROI, mitigate risks associated with IT Projects impacting SharePoint, and provide a key cog for SharePoint Service Delivery, capability of service....
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