• Service Level Agreement GuideClick here to understand why support service development for SharePoint is crucial, and to help create a sustained SharePoint Governance and User Adoption through Service Level Agreements...
  • SharePoint Governance GuideClick here to understand how governance is not a hardware, software, or people resource solution but instead an organizational strategy and methodology for documenting and implementing business rules...
  • SharePoint Archive Planning GuideClick here to understand the process of defining archiving to alleviates the burden on email servers by moving data to cheaper storage...
  • SharePoint Services from 3rd Party GuideClick here to understand how service delivery links to business requirements where there is a call for the intended work to be carried out by utilising services from an external ‘SharePoint agency...
  • SharePoint Training GuideClick here to understand the various levels of training and how they can and are being mapped to SharePoint information workers...
  • SharePoint Requirements Analysis GuideClick here to understand how SharePoint User Requirements Analysis is vital and is the corner stone in developing, deploying and providing a properly managed SharePoint environment...
SharePoint and the emergence of the Data Scientist

SharePoint and the emergence of the Data Scientist

As the use of content management systems evolve with users adding more, ahem, “content”, the organizations accountable for those content systems will need to ensure that they build in people resources who can manage that content, and particularly people...
Office 365 Monitoring using System Centre Operations Manager

Office 365 Monitoring using System Centre Operations Manager

One of the most compelling challenges for Office 365 is centralised monitoring. Those working in the SharePoint arena will know only too well importance of monitoring and reporting across the platforms they manage. This is not simply from a technical but also from...
SharePoint Configuration Management

SharePoint Configuration Management

Platform Governance is there to help bridge the communications gap between the business and technological groups; ensure ROI, mitigate risks associated with IT Projects impacting SharePoint, and provide a key cog for SharePoint Service Delivery, capability of service....
Renewed into my SIXTH year as an MVP

Renewed into my SIXTH year as an MVP

Am pretty humbled and pleased as punch to be renewed today, July 1st 2016, as a SharePoint MVP for the SIXTH year running. A big thanks of course goes out to all I have managed to reach out to enabling me to share my expertise with others and help individuals maximize...
Cyber Security – a Service Delivery Context

Cyber Security – a Service Delivery Context

Cyber security is about data loss prevention, detection and response. Service delivery includes ensuring the protection and managing the integrity of content through its lifecycle. This is cross platform, and cross industry, so in relation to whether you are using...
Delivering a SharePoint ‘Data at Rest’ Encryption Service

Delivering a SharePoint ‘Data at Rest’ Encryption Service

Compliance Importance Service delivery includes the protection and the integrity of content created. Like security, compliance is cross platform, cross industry. It does not matter whether you are simply using SharePoint, or using multiple platforms to service content...
SharePoint Security and helping users become more aware

SharePoint Security and helping users become more aware

A key aspect of implementing SharePoint in an organisation is relevant to security of content. The success of SharePoint in an organisation is due not only to how comfortable users are with using their current technology with SharePoint, it is also down to ensuring...
Port, Pies and SharePoint Support

Port, Pies and SharePoint Support

Merry Christmas Everyone! As the seasonal period quickly approaches, the discussions concerning what happens to supporting SharePoint over the holiday either approaches, or has been covered, or even assumed.  The Christmas period is of course where your SharePoint...
Service Delivery and Automation

Service Delivery and Automation

Oh yes, I love automation. Having a mountain of robots, and building them (especially my DR Who full sized dalek), fascinates me in the wonder how invented things can move without human intervention (except I suppose the dalek because I will be driving it –...
What is Microsoft Office System Service Delivery?

What is Microsoft Office System Service Delivery?

This quick article is going to explain the basis of Microsoft Office Systems Service Delivery (centered a little on SharePoint, ahem) and why it is so important to have in your organization. Also, check out my book (on this link) which covers a lot more on this topic....
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