• Workflow Service Delivery OptionsUnderstand the workflow provisions around SharePoint, Office365, Windows Azure used to improve business process automation, collaboration and productivity.
  • Principles and Concepts of Information AssuranceRead how Service Delivery (automation, data governance, data processing, support), aligns to Information Assurance (IA) and concerns all content management systems.
  • Service Assurance in Office365Read how Office365 includes Service Assurance providing resources to carry out risk assessments and audits, and includes a wealth of reports covering security, and the relevant legislation.
  • Web Analytics is a RevolutionRead how Web Analytics improves the usability of the SharePoint solution, drives collaboration, boosts ROI (Return On Investment); and thus enhances the overall productivity of SharePoint users
  • Creating a Repeatable Solution Delivery ProcessRead how a usable SharePoint solution needs to take into consideration the service standards applicable like design, development, commonality, consistency, tools and cross platform standards.
  • Service Delivery and AutomationRead how automation of an enterprise solution including Maintainability, Availability, Resiliency and Supportability using multiple technologies requires an adoption of an suite that allows you flexibility.
ServiceAutomation.NET – over we go!

ServiceAutomation.NET – over we go!

My wonderful site focus is going to morph – it will still retain a lot of SharePoint, but the focus will move into integration with tools surrounding SharePoint; specifically gearing around Robotic Process Automation (RPA) in SharePoint and associated...
How to use Service Assurance in Office365

How to use Service Assurance in Office365

One of the challenges concerning those implementing Service Delivery with Office365, is building proof that Office365 complies with regulatory standards and legislation. Service Assurance in Office365 is a primary goal, and if it vital that you understand how...
Understanding Personal Data in Data Processing

Understanding Personal Data in Data Processing

Personal data (also referred to as PII – Personal Identifiable Information) identifies an individual. In that personal data, a name by itself is not enough to identify an individual, however, a name including the address would. For example, when you are called by an...
Microsoft SOC and ISO Audit Reports Available

Microsoft SOC and ISO Audit Reports Available

One of the most useful documents in my view in planning implementations of Office365 is understanding data encryption and data backup and the standards applied. Microsoft have provided audit reports covering their cloud stack (Dynamics CRM, Office365, Yammer and...
Learn SharePoint and Office365 Cloud-Connected Hybrid Scenarios

Learn SharePoint and Office365 Cloud-Connected Hybrid Scenarios

Learn to make the most of Office 365 innovation by bringing cloud innovation to your on-premises SharePoint infrastructure. Why? Cloud computing has become a popular and successful computing model that enables organizations to reduce their capital and operational...
Don’t miss MVP led TechDays Online!

Don’t miss MVP led TechDays Online!

On the 20th, 21st and 22nd February for the first Microsoft Most Valuable Professional (MVP) led TechDays Online of 2017. On day one, MVPs and community leaders will delve into the World of Mobile Development, BOTs and Data Science followed by day two, where MVPs from...
Office 365 Answers – Check this out!

Office 365 Answers – Check this out!

One of the biggest challenges in supporting Office365 is getting a real statement on issues that have been put by users and also those known by Microsoft. As part of the knowledge base on this site, I’ve provided direct from Microsoft a list of the most common...
SharePoint and the emergence of the Data Scientist

SharePoint and the emergence of the Data Scientist

As the use of content management systems evolve with users adding more, ahem, “content”, the organizations accountable for those content systems will need to ensure that they build in people resources who can manage that content, and particularly people...
Office 365 Monitoring using System Centre Operations Manager

Office 365 Monitoring using System Centre Operations Manager

One of the most compelling challenges for Office 365 is centralised monitoring. Those working in the SharePoint arena will know only too well importance of monitoring and reporting across the platforms they manage. This is not simply from a technical but also from...
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